Effective Date: 29 April 2025
1. Introduction
This Privacy Policy explains how sana AI ("we", "us", or "our") collects, uses, and discloses information from users of our mobile application and website.
2. Information We Collect
- Personal Information: Provided voluntarily, such as name, email address, or phone number.
- Device Information: IP address, device type, operating system version, unique device identifiers.
- Usage Data: App interactions, crash data, diagnostics, and performance metrics.
3. How We Use Your Information
- To operate and maintain our app.
- To improve app functionality and user experience.
- To respond to inquiries and provide customer support.
- To monitor usage and detect, prevent, and address technical issues.
4. Sharing of Information
- Service Providers: We may share information with vendors who perform services on our behalf.
- Legal Compliance: We may disclose information if required by law or valid legal process.
- No Sale of Data: We do not sell your personal information.
5. Data Retention
We retain your information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
6. Security
We implement reasonable administrative, technical, and physical security measures to protect your information.
7. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect data from children under 13.
8. Your Privacy Rights
You may request access to, correction of, or deletion of your personal information by contacting us at admin@sanaplatform.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy. Changes will be posted within the app or on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@sanaplatform.com